AX The Palace

2 couples stayed 30Jan to 3Feb 2026. Superior room with balcony. Amazing hotel and located 10 minutes walk from the sea in almost every direction. Lots to local shops, bars, restaurants nearby. Once by the seafront, you can hop onto the ferry to take you to Valletta, much faster and more scenic than the bus/taxi. Back to the hotel itself, the service from all the staff was amazing every day. Housekeeping went above and beyond cleaning the room, so much so all my toiletries were neatly lined up in the bathroom every morning. Phone charge cables etc all rolled up and put neatly on bedside cabinet. We stayed bed and breakfast. Great variety of hot and cold food, fresh fruit and juices. We asked to be located in the quiet part of the restaurant and without hesitation the table was set up. Every single of member of staff went above and beyond. Will definitely stay again.

We stayed at this hotel as a family (two adults and a small child) for one week and had a wonderful experience from start to finish. The booking process was easy, with flexible cancellation and the option for online check-in, which saved time at arrival. We were also informed in advance about the possibility of a last-minute room upgrade. At check-in, we upgraded from a Superior Room to the Music Suite for a small additional fee, and it was absolutely worth it. The suite is spacious, bright, and truly unique, featuring two comfortable king-size beds, a large bathroom, drums and a high-quality music sound system, and a large terrace with a jacuzzi and stunning views of the city and Valletta. As a welcome, we received a bottle of champagne and a fruit platter. Housekeeping was excellent, with cleaning twice a day and daily water refills. The staff were exceptionally friendly and attentive. Despite arriving before official check-in time, we were offered breakfast on the first day, luggage storage, early room preparation, and access to the pool while waiting. Breakfast offered a good variety, although it was mostly the same each day. The hotel has several restaurants and a café for lunch and dinner. There are two pools: a rooftop pool with sea views (not heated during our stay) and an indoor pool with a sauna and steam room, which is smaller than it appears in photos and has a capacity of 18 people. The indoor pool is also shared with guests from AX The Victoria, which could lead to more crowding during the high season, although this was not an issue during our stay. The location is excellent—on a quiet street, yet within walking distance of public transport, supermarkets, seaside promenades, shopping centers, and stores. Overall, the hotel met all our expectations. It is comfortable, family-friendly, and ideal for longer stays. We would gladly return and highly recommend it.

Outstanding experience at this hotel. We came February 2026, from the UK. Upon arrival, we were offered complimentary drinks. We are allowed to check in before the stated time. All very convenient. Location is ideal, tucked away in a quiet street with access to the main streets, coastal areas. Staff are pleasant, polite and helpful. Atmosphere is very welcoming and friendly. We stayed half board and the choice of food was superb, as was the quality and variety. We stayed in a deluxe room. Lots of space, tea and coffee included, balcony, comfortable bed. We weren't disturbed in the night by anything internal or external. Upon checkout which is at 12 latest they offered to look after our luggage until our airport transportation arrived. I cannot say anything more about how great our experience was - just top class service and fantastic experience overall. Highly recommended. If we do come to Malta again, we will book AX The Palace without any hesitation.