4.6 (7 141 reviews) 5 star hotel

Nizuc Resort & Spa

NIZUC Resort & Spa, 03 MZ 59 LT 1, Punta Nizuc, Hotel Zone, Cancún, Quintana Roo, Mexico

Located on the pristine shores of Punta Nizuc in the vibrant Hotel Zone of Cancún, Nizuc Resort & Spa is a luxurious haven that offers a truly unparalleled guest experience. The atmosphere at Nizuc is one of understated elegance, where every detail is meticulously curated to provide a sense of tranquility and sophistication. Boasting stunning views of the Caribbean Sea, this exclusive retreat is a sanctuary for those seeking a blend of relaxation and adventure. Guests can indulge in world-class spa treatments, savor exquisite cuisine at the resort's acclaimed restaurants, or simply unwind in their beautifully appointed accommodations. With its lush tropical gardens, infinity pools, and private white sand beaches, Nizuc Resort & Spa is the epitome of luxury and refinement. Experience the ultimate in five-star hospitality at this exquisite seaside escape.

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    from $803 USD/night
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    Last updated: 3 May 2026

    Hotel Information

    Check-in
    3:00 PM
    Check-out
    12:00 PM

    Facilities & Amenities

    Outdoor swimming pool
    Private beach area
    Snorkeling
    Hot springs
    Sauna
    Spa
    Massage room
    Gym
    Private parking
    EV charging station
    Car rentals
    Bar
    Tennis court
    Table tennis room
    Restaurant
    Taxi booking service
    Conference room
    Multi-function room
    Business center
    Playground
    Kids' club
    Childcare service
    Tour and ticket booking service
    Currency exchange
    24-hour front desk
    Wi-Fi in public areas
    Luggage storage

    Frequently Asked Questions about Nizuc Resort & Spa

    Is NIZUC Resort and Spa part of Moon Palace? +

    NIZUC Resort & Spa is a different property but is located near Moon Palace and used to be part of the larger Moon Palace complex.

    What kind of breakfast is served at NIZUC Resort & Spa? +

    The hotel serves an à la carte breakfast at Café de la Playa, which includes fresh fruits, juices, pastries, and egg dishes. A buffet breakfast is also available for a fee.

    Does NIZUC Resort & Spa have a pool? +

    Yes, the hotel has five outdoor pools, including a quiet adult-only pool and a main infinity pool with a swim-up bar. Some private villas also have their own pools.

    What are the check-in and check-out times at NIZUC Resort & Spa? +

    Check-in time is at 3:00 PM and check-out is at 12:00 PM.

    Room Types

    Ocean Suite
    Garden View King
    Garden View Double
    Ocean View Deluxe Double
    Ocean View Deluxe King
    Garden Junior Suite
    Garden Deluxe Suite
    Ocean View Junior Suite
    Penthouse
    Master Suite
    Private Pool Villa
    Private Pool Pavilion Villa
    NIZUC Villa
    Presidential Villa

    Guest Reviews

    4.6
    Based on 7 141 reviews
    Google 4.6
    Tripadvisor 4.7
    Booking.com 4.6
    Google
    2,563 reviews
    Tripadvisor
    4,071 reviews
    Booking.com
    507 reviews

    Latest Reviews

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    Areas for Improvement

    Guest Feedback

    The hotel must urgently address significant maintenance and cleanliness issues, as guests reported exposed live wires in a private pool, detached building beams, and dirty, smelly restrooms.

    Guest Feedback

    The resort needs to be transparent about its policies and offerings, as guests were misled by "guaranteed" room upgrades and were not informed of corporate parties or other events that could disturb their stay.

    Guest Feedback

    Management must improve its customer service and communication, as front desk staff were unhelpful, unresponsive, and failed to resolve legitimate complaints about broken amenities and misrepresented bookings.

    On-site Restaurants

    Ramona
    A restaurant that offers a modern take on traditional Mexican cuisine in a spectacular setting.
    Indochine
    A fusion restaurant that blends Asian spices and fresh ingredients to create a contemporary interpretation of classic Far East dishes.
    Ni
    This restaurant provides a tantalizing menu of unique Peruvian dishes infused with a rich blend of cultural influences.
    Café de la Playa
    A casual restaurant that serves an exquisite à la carte breakfast, taking guests on a global culinary journey.
    La Punta Grill & Lounge
    The perfect spot to enjoy succulent grilled seafood and fine cuts of meat in a casual, outdoor setting with panoramic ocean views.
    Terra Nostra
    This restaurant explores the rich culinary heritage of the Mediterranean with a focus on fresh homemade pastas and specialties cooked in a wood-fired oven.
    Kosher Meals
    A specialized dining option that features an extensive selection of kosher cuisine prepared under strict rabbinical supervision.
    Bar A-Kan
    A stunning oceanfront bar that offers inspiring views and a menu of expertly crafted cocktails.
    Havana Lounge
    An intimate cigar lounge that boasts a wide selection of premium Caribbean rums.
    Terra Nostra Lounge
    A social lounge with an atmosphere of lively music and engaging conversation, where guests can enjoy exceptional cocktails and sunset views overlooking the mangroves.

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    Location

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    Fine Dining Restaurants Nearby

    Ni - Peruvian Cuisine
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    Navíos
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    La Punta Grill & Lounge / Nizuc Resort
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