Hotel Information
Facilities & Amenities
Frequently Asked Questions about InterContinental Hotels Costa Rica at Multiplaza Mall
The hotel serves a buffet-style breakfast each morning.
Yes, the hotel has an outdoor swimming pool for its guests.
You can book several room types, from a Classic Room to a Presidential Suite.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel needs to train its staff, particularly managers, to handle guest complaints with empathy and respect, instead of being rude or dismissive.
Guest Feedback
The hotel must address concerns about theft from rooms and lost items, as guests reported missing personal belongings after housekeeping had been in the room.
Guest Feedback
The hotel should focus on updating its rooms, which were described as old and dirty, by addressing issues with cleanliness, broken air conditioning, poor lighting, and a lack of basic amenities like free drinking water.




