Hotel Information

Check-in

3:00 PM

Check-out

11:00 AM

Facilities & Amenities

Sunbathing area

Outdoor swimming pool

Spa

Massage room

Gym

Private parking

Priority airport pick-up

Restaurant

Taxi booking service

Priority airport drop-off

Conference room

Multi-function room

Children's

Playground

Kids' club

Currency exchange

24-hour front desk

Wi-Fi in public areas

Luggage storage

Frequently Asked Questions about Address Dubai Mall

Is Address Dubai Mall popular with families? +

Yes, the hotel is considered family-friendly and features a children's pool.

How far is Address Dubai Mall from the centre of Dubai? +

The hotel is located in the heart of Downtown Dubai, directly connected to The Dubai Mall.

What is there to do at Address Dubai Mall? +

Guests can enjoy the outdoor and children's pools, a full-service spa, a fitness center, and a variety of on-site restaurants.

Does Address Dubai Mall have a restaurant on site? +

Yes, the hotel has multiple restaurants and lounges, including The Restaurant, The Tea Lounge, The Pool Lounge, The Patisserie, The Cafe, NAZCAA, POLÍ, and Solara.

Room Types

Deluxe Room City Skyline King

Deluxe Room City Skyline Twin

Deluxe Burj Khalifa and Fountain View Room King

Deluxe Burj Khalifa and Fountain View Room Twin

Luxurious Family Stay - Deluxe Interconnecting Room

Club Room King, Lounge Access

Club Room Twin, Lounge Access

Club Burj Khalifa and Fountain View Room King

Club Burj Khalifa and Fountain View Room Twin

Premier Suite Burj Khalifa and Fountain View

Executive Suite Burj Khalifa and Fountain View

Ambassador Suite Burj Khalifa and Fountain View

Presidential Suite Burj Khalifa and Fountain View

Guest Reviews

4.7

Based on 9 164 reviews

Google 4.8

Tripadvisor 4.8

Booking.com 4.5

Google

4,855 reviews

Tripadvisor

1,901 reviews

Booking.com

2,408 reviews

Latest Reviews

I had a truly wonderful stay at Address Dubai Mall. The hotel is absolutely fabulous—beautiful, elegant, and perfectly located. Everything from the ambiance to the comfort exceeded my expectations. A very special thank you to Maria Cenas, who assisted me with such kindness, professionalism, and genuine care. From the moment I arrived, she made me feel warmly welcomed and ensured everything was smooth and pleasant. Her attention to detail and positive energy truly made my stay memorable. Breakfast was delightful, and the overall service was impeccable. I highly recommend this hotel for couples—it’s perfect for honeymoons, birthday celebrations, and any special occasion that deserves to be unforgettable 💗💗🌸 Thank you for a lovely experience 💕✨

Address fountain view , This is an amazing property with such a polite staff and amazing hospitality. The views are breathtaking towards the Burj Khalif-a. The pool view is speechless The moment I entered inside my room I felt incredibly happy to see the exact view of Burj Khalifa right from my room window . The staff especially Kamran was very helpful and hardworking taking care of the clients . Thanks address! Love to stay here Super happy

I had an absolutely wonderful stay at The Address! From the moment I arrived, the experience was seamless. Khalifa and Laila at the reception were incredibly kind, welcoming, and made the check-in process effortless. Yehia, Nir, and all the gentlemen at valet were outstanding — friendly, professional, and always attentive. They truly made the valet and concierge experience smooth and stress-free. Exceptional service all around. I can’t recommend this hotel enough and would gladly stay here again!

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Areas for Improvement

Guest Feedback

The hotel needs to address its widespread issues with poor customer service, as guests consistently reported rude, unhelpful, and unprofessional behavior from managers and staff.

Guest Feedback

The resort must urgently improve its communication and accountability, failing to respond to booking inquiries, refund requests, and complaints, which leaves guests feeling stranded and ignored.

Guest Feedback

The hotel should streamline its operational processes and attention to detail, including improving slow room service, accommodating dietary restrictions, and fixing the disorganized valet service.

On-site Restaurants

The Restaurant

A global bistro designed to feel like a comfortable home, offering international cuisine and a variety of beverages.

The Patisserie

A cafe offering a wide selection of delectable cakes, pastries, and confections.

The Tea Lounge

A lounge that serves delicious deli sandwiches, coffee, and tea with stunning views of the Burj Khalifa.

The Pool Lounge

A poolside lounge that provides a relaxed setting with inspiring views and a menu of vibrant light bites.

The Cafe

A charming petite café with a French-inspired ambiance, perfect for enjoying a variety of pastries, croissants, and crafted beverages.

NAZCAA

A contemporary Japanese-Peruvian restaurant with an amazing terrace, offering a unique Nikkei gastronomy and bespoke cocktails.

POLÍ

A restaurant dedicated to bringing the authentic taste of Greece to Dubai, with a focus on fresh, flavorful dishes.

Solara

A boho-luxe poolside lounge offering a laid-back daytime atmosphere and a vibrant nightlife, with a menu of modern Mediterranean and Middle Eastern dishes.