Pan Pacific London

From the moment you arrive, you’re made to feel special and relaxed. The service throughout the hotel I found to be friendly, professional and efficient. Outstanding. The rooms and facilities were immaculate and beautifully presented. There’s a really calm vibe throughout the hotel and dining is very laid back. Definitely worth getting the inclusive breakfast option! I’m excited to go back already. 5/5 - we loved this hotel!

What an outstanding hotel On arrival, we were made to feel so welcome. We had a room upgrade, which was really nice and a free bottle of wine in our room. The staff go above and beyond and make you feel so welcome here Will definitely visit here again so clean and fresh and modern with some outstanding views

From the moment we stepped through the doors of Pan Pacific London, we were blown away. Every single member of staff made us feel genuinely welcome — the smiles, the warmth, the care — it was out of this world. You could feel the professionalism and kindness in every interaction, right from the front entrance. It was the kind of welcome that sets the tone for something special. And then we had the pleasure of dealing with Davide, who truly went above and beyond for us. He was honest, attentive, and completely in tune with what we needed. He took the time to listen to everything we were looking for, gave us a full tour of the space, and made sure we felt 100% confident before committing to anything. His approach was thoughtful, patient, and deeply professional. Davide made us feel like our upcoming stay wasn’t just another booking — it was something important. And thanks to his care, we know it’s going to be nothing short of luxurious and unforgettable. Massive thank you to Davide, and to every member of the Pan Pacific team. You’ve truly raised the bar.