Six Senses Rome

MISS CAMILLA "Exceptional service! The Assistant Supervisor and her team in the buffet area truly went above and beyond. They were attentive, friendly, and ensured that everything was running smoothly. The food selection was impressive, and the staff were knowledgeable about the dishes, happily answering questions and making recommendations. The way they maintained the buffet area, refilling dishes and keeping everything clean and organized, was impressive. Kudos to the Assistant Supervisor for leading such a great team! Their dedication to providing excellent service and ensuring a wonderful dining experience was evident throughout. Highly recommend!"

This review is about the restaurant. Well, just amazing! The food, service and ambiance is stunning in this place. The decor is really special as well, all culminating in the fantastic service from the following people…. Achille - manger - Amazing service and very present on the day of our visit. Camilla - hostess - Greeted us with a smile and gave amazing service the moment we walked through the door! Francesco - waiter - Just wow! Attentive and extremely polite with amazing vocabulary and really explained each dish in detail! Thank you! Adrian - waiter - Wine knowledge was really impressive, and always on hand to help. Chef - Fabio - If he doesn’t have any M stars, he should! Fantastic food created with real passion and elegance. Overall, what an experience! If you are in Rome, visit this place for an amazing experience with great people and beautiful surroundings. Thank you to the whole team above! Look forward to London opening in 2027 I believe.

This review is long overdue, and I didn't actually stay here, but I was blown away by their customer service, and will definitely stay when I go back. Here is my story... Booked a dream trip to Italy with the help of a travel agent who booked my family a room at a different nearby hotel. Our flight to Rome was delayed, and when we arrived at our hotel, it was CLOSED!! The booking stated 24-hr reception, but the doors were closed and locked and no one answered calls, and our travel agent was no help at all. So here we are, a family of 5 at 1am sitting in an alley in Rome with luggage in tow and nowhere to go. We walked to and called dozens of hotels in the area, and everyone was booked, or couldn't accommodate all of us. Then we called Six Senses. They told us to walk on over and they would see what they could do to help. They also only had 1 room available which wasn't large enough for our family, but what they did next was above and beyond anything I could have expected. They called every hotel in the vicinity until they found us accommodations for the night, then called us a taxi to take us there. Luigi and Asan are incredible people, and I am forever grateful for them for saving our trip! I hope to stay at Six Senses next time I am in Rome, and will recommend them to everyone I know! Thank you Luigi and Asan for all you did to help that night :)