Hotel Information
Facilities & Amenities
Frequently Asked Questions about Waldorf Astoria Amsterdam
Many guests believe it is a worthwhile luxury experience, but some have found the service and pricing to be inconsistent with a five-star rating.
The hotel is housed within six historic 17th-century canal palaces, offering a unique setting and views.
Yes, the Waldorf Astoria is a luxury brand and is considered a high-end, five-star hotel.
Room Types
Guest Reviews
Latest Reviews
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Areas for Improvement
Guest Feedback
Improve customer service by training staff to be more welcoming and less arrogant, especially toward guests using reward points.
Guest Feedback
Implement a more efficient and transparent billing system to prevent incorrect credit card holds and overcharges.
Guest Feedback
Address a lack of communication from staff regarding reservations, allergies, and special requests, as well as an apparent disregard for guest safety and comfort.