Hotel Information
Facilities & Amenities
Frequently Asked Questions about Los Altos Resort
The resort's Karolas Restaurant & Bar offers a breakfast menu.
You can book suites with either a garden view, ocean view, or a Penthouse Suite.
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The resort must be more transparent about its pricing and policies, as guests were surprised by unexpected fees, confusing cancellation terms, and a misleading "private beach" claim.
Guest Feedback
The hotel needs to drastically improve its customer service and communication by training staff to be welcoming and honest, and by having managers who follow through on promises and resolve guest issues.
Guest Feedback
The resort should address maintenance and security concerns, as guests reported broken fixtures and a lack of accountability after valuables went missing.




