Hotel Information
Facilities & Amenities
Frequently Asked Questions about The Springs Resort & Spa at Arenal
Yes, the resort is popular with families due to its many on-site activities and family-friendly amenities.
Yes, some rooms have private Jacuzzi tubs and there are many natural hot springs pools available to guests.
The resort is approximately 11.8 km from the center of La Fortuna.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel should empower its managers to go beyond strict policy and work with guests to resolve issues like booking mistakes, rather than quoting policy and prioritizing revenue.
Guest Feedback
The resort needs to renovate its outdated rooms and public areas, specifically addressing cleanliness issues in changing rooms and the presence of unpleasant odors.
Guest Feedback
The hotel should be more upfront about additional costs for basic amenities like bottled water, breakfast, and bathrobes to avoid making guests feel exploited.
