Hotel Information
Facilities & Amenities
Frequently Asked Questions about Hotel Palace Berlin
The hotel is approximately 4.5 kilometers from the city center.
You can visit the spa, use the fitness center, relax in the indoor pool, or enjoy one of the several on-site restaurants and bars.
Yes, the hotel has several on-site restaurants, including beef45, The Food Court, and a Lobby Lounge.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel needs to be more accountable and honest with guests, especially concerning billing issues and reservation changes. Guests reported being double-charged or misled, with no follow-up or sincere effort from staff to resolve their problems.
Guest Feedback
The hotel must address its facility maintenance, as multiple guests experienced broken elevators and cold, unusable swimming pools. This lack of attention to basic infrastructure significantly ruined guests' stays.
Guest Feedback
The hotel's service, particularly in the face of guest emergencies or special requests, was perceived as unhelpful and inflexible. The staff should be empowered to offer solutions and show empathy, rather than simply citing policy.


