Hotel Information
Facilities & Amenities
Frequently Asked Questions about Hilton London Bankside
Check-in is at 3:00 PM.
The hotel is known for its luxurious, contemporary design, excellent location in Southwark, and an indoor swimming pool. It is also well-regarded for its helpful staff and popular breakfast.
Yes, the hotel is family friendly and offers a "Family Experience" with amenities to make stays enjoyable for both parents and children.
Room Types
Guest Reviews
Latest Reviews
No reviews available.
Areas for Improvement
Guest Feedback
The hotel should be transparent about ongoing construction and its impact on rooms, including noise and covered windows, to manage guest expectations.
Guest Feedback
Staff training needs to be improved to provide consistent, professional service, especially regarding check-in procedures, guest privacy, and addressing complaints.
Guest Feedback
Management should improve follow-up on guest issues and complaints to ensure they are resolved promptly and satisfactorily.