Hotel Information
Facilities & Amenities
Frequently Asked Questions about The Savoy
The Savoy is famous for being a pioneer in luxury hospitality. It was the first London hotel to be lit by electricity and to have electric lifts. It is also known for its legendary guests and for being the birthplace of classic dishes like Peach Melba.
Many guests find it is worth it for the beautiful rooms, excellent service, and prime location, but some mention that the high prices may not always match the experience.
The Savoy is special for its blend of elegant Edwardian and striking Art Deco design, its unique history of luxury and innovation, and its long-standing reputation as a social hub for London's elite.
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Areas for Improvement
Guest Feedback
Staff could improve customer service by being more empathetic and flexible, especially in unforeseen circumstances.
Guest Feedback
The hotel should upgrade and better maintain its rooms, addressing issues like outdated electrical outlets and lack of soundproofing.
Guest Feedback
The Savoy needs to improve its communication and consistency, especially regarding special requests, guest loyalty recognition, and resolving billing or dry-cleaning issues.