The Phoenicia Malta – The Leading Hotels of the World

Welcoming & helpful team awaits, we’ve had consistently good service here. I have to make special mention of Robert John Kennedy at the pool. He offered exceptional service all day, every day. What an asset to any service business. The restaurant is fabulous, and the pool area is immaculate. You’re well located to walk into Valletta and the main sights of Malta. The rooms are clean and maintained if simple, my only complaint would be that the showers are over the bath & I never like that. The clientele tend to be middle aged +, we didn’t see any children so be mindful of that (though we were here in early Autumn when the schools were back). The gardens are very nice to walk around.

We just returned from an amazing stay at The Phoenicia Malta, and I’d summarize our experience this way: Location – Perfect. The hotel sits right next to the Triton Fountain, with easy access to buses, Bolt, or taxis, and it’s only a pleasant 5–6 minute walk to St. John’s Cathedral. You really couldn’t ask for a more convenient base in Valletta. Ambience – Truly five-star. The atmosphere is elegant yet welcoming, with beautifully maintained gardens that feel magical at night. The rooms, lobby, and restaurants all reflect a high level of quality. The pool, located at the far end of the garden, looks stunning—though it does require a bit of a walk from the main hotel. Rooms – Spotlessly clean, thoughtfully designed, and very comfortable. Housekeeping did an excellent job throughout our stay. Guest Services – Outstanding. Every staff member we encountered was warm, professional, and genuinely helpful—it made it hard to leave! For example, when we requested that the complimentary mini-bar drinks be swapped out for extra water, the team had it done in under two minutes. That level of attentiveness really stood out. Contessa Restaurant – The views and service were excellent, but the food itself felt underwhelming. Perhaps it was because we’re vegetarian, which naturally limited our choices, but the flavors and variety didn’t quite match the otherwise exceptional standards of the hotel. Overall – The Phoenicia Malta more than lived up to its reputation, delivering comfort, style, and truly memorable service. We would gladly return and recommend it wholeheartedly—though perhaps we’d explore more dining options next time.

One of the most elegant & prestigious hotels in Malta. Extremely posh. Excellent service. Great for afternoon teas. Great variety of teas, coffees, desserts and much more. Very friendly and accommodating staff.