Hotel Information
Facilities & Amenities
Frequently Asked Questions about Conrad New York Downtown
Yes, Conrad Hotels & Resorts is a high-end luxury brand owned by Hilton Worldwide.
Check-in time is at 3:00 PM.
Yes, the Conrad New York Downtown is located in Manhattan.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
Numerous guests reported encountering rude and unhelpful staff, a lack of communication, and a general indifference to their problems, from check-in to billing issues.
Guest Feedback
The hotel had significant issues with key functions, including one working elevator for the entire hotel, long waits for valet service, and major billing mistakes that required guests to spend considerable time and effort to fix.
Guest Feedback
Several Hilton Diamond and Marriott Ambassador members complained that their elite status was not acknowledged, and the hotel failed to honor promised benefits like room upgrades and credits, which was a significant source of