Hotel Information
Facilities & Amenities
Frequently Asked Questions about InterContinental New York Barclay Hotel
The hotel offers a continental breakfast each morning in the Club InterContinental lounge.
Yes, the hotel has an on-site restaurant called The Parlour.
The hotel is approximately 1.1 miles from the city center.
Room Types
Guest Reviews
Latest Reviews
View all reviews →Areas for Improvement
Guest Feedback
Guests reported long lines at the reception desk, with some staff appearing inattentive or rude. A lack of follow-up on issues like missing items and a refusal to acknowledge safety concerns were also highlighted.
Guest Feedback
Reviews consistently mentioned poor soundproofing, with guests being able to hear neighbors' conversations and loud, disruptive noises from the elevators. The lack of heat in a room was also noted as a maintenance issue.
Guest Feedback
Guests were frustrated with the inefficiency of basic operations, such as delayed check-in, an inability to get receipts automatically, and a complete lack of working internet. They also criticized the high cost of amenity fees for services they could not use.