Hotel Information
Facilities & Amenities
Frequently Asked Questions about JW Marriott Essex House New York
Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
You can book a variety of rooms and suites, including standard rooms, Central Park view rooms, Junior Suites, and larger suites with terraces.
The hotel is located near the center of Manhattan, about 0.7 km from Columbus Circle.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel could improve its check-in process, as multiple guests reported long wait times and being given the wrong rooms, which was particularly difficult for a guest with a physical disability.
Guest Feedback
There were several complaints about poor service, including rude staff, a lack of promptness in fulfilling requests, and difficulty reaching the billing department to resolve hidden charges.
Guest Feedback
Guests noted that the rooms were outdated, felt old, and one guest even reported a smell of mold, which suggests the hotel should consider updating its accommodations.