Hotel Information
Facilities & Amenities
Frequently Asked Questions about Hassler Roma
The hotel is situated at the top of the Spanish Steps in Rome, providing guests with unparalleled views and direct access to Piazza di Spagna and other major city landmarks.
The hotel is known for its Michelin-starred restaurant, Imàgo, a stunning rooftop bar, and exceptional, personalized service from its staff.
Staying at the Hassler Roma is an experience of classic luxury, offering old-world elegance and impeccable service from a highly prestigious location.
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Areas for Improvement
Guest Feedback
Customer service and communication should be improved to address double-booking issues, provide necessary information, and assist guests with a respectful attitude.
Guest Feedback
The hotel needs to enforce a clear, consistent policy on smoking and dress codes in its dining areas to ensure a comfortable experience for all guests.
Guest Feedback
The kitchen staff, especially in the Michelin-starred restaurant, needs to improve food quality and cleanliness to meet the expectations of a high-end establishment.