Conrad Singapore Marina Bay

I stayed at Conrad for seven nights starting from Christmas Eve, and honestly, it was an amazing experience. It made my whole Singapore trip even better. I'd especially like to thank Ms. Park Gain at the front desk who welcomed me so warmly when I arrived. Having a Korean staff member made check-in super easy and comfortable, and she gave me great tips about nearby attractions and transportation, which really helped me enjoy my trip stress-free. There was a small delay in getting my luggage to the room after check-in, but the way the hotel handled it actually impressed me. A senior staff member personally came to apologize and check on the situation. Later, when I returned from going out, I found some refreshments along with a handwritten note. Sometimes it's not about things going perfectly, but about how issues are handled —and Conrad definitely got it right. The rest of my stay was very comfortable and relaxing. When I went to check-out, Ms. Park happened to be there again and even remembered the luggage delay from a week earlier. She asked if everything had been okay since then, which really showed how attentive and professional she is, especially considering how many guests she must see every day. Another great perk is that you can still use the spa shower facilities on the 4th floor even after checkout. I left my luggage at the hotel, went sightseeing, then came back for a refreshing shower before picking up my bags and heading to the airport. It was super convenient. Thanks to Conrad, my Singapore trip was truly unforgettable, and it's now a place I really want to visit again. And when I do so, I'll definitely stay at Conrad again :)

There are no negatives with this hotel. The hotel as you would expect is immaculate and the service is second to none. This hotel is incredibly well run and the way you are made to feel from arrival to departure is special. So often you arrive at a hotel with your own expectations and the Conrad lived up to them and beyond. The food is excellent and the choice has something for everyone. The location is great for access around the city with MRT and shopping malls very close by. The staff on the executive floor are exemplary Fizzy, Jane and Mark to name but a few really made us feel comfortable and nothing was too much trouble. I will definitely return to this hotel and I would like to thank all of tge staff for their service attentiveness and professionalism. I think you would be hard pushed to find any better.

I had a wonderful stay at Conrad Singapore Marina Bay. The hotel is beautiful, the room was very comfortable, and the location is convenient for getting around. What truly impressed me was the outstanding service. I accidentally left a souvenir T-shirt in the wardrobe after checking out. The team (special thanks to the Housekeeping and Front Office team) was incredibly helpful in locating the item and arranging for it to be shipped back to me in Thailand efficiently. I am very impressed by their professionalism and honesty. I will definitely return to stay here again! Thank you for going above and beyond to help me.