Hotel Information
Facilities & Amenities
Frequently Asked Questions about InterContinental Singapore
Yes, InterContinental Singapore is a highly-rated, award-winning 5-star hotel known for its luxury and central location.
Yes, the hotel has wheelchair accessible rooms and routes. They are available upon request.
The Bugis MRT station is the closest metro station to the hotel.
Room Types
Guest Reviews
Latest Reviews
No reviews available.
Areas for Improvement
Guest Feedback
Many guests reported rude, unhelpful, and inflexible staff, particularly regarding hotel policies and guest requests. Reviews highlight a need for staff to be more empathetic and professional, especially towards loyalty program members.
Guest Feedback
The hotel struggles with core services like check-in and food and beverage service. Guests experienced long waits, canceled reservations without notification, and cold food in the banquet hall, indicating a need for better operational management.
Guest Feedback
Several guests, including couples celebrating anniversaries and brides holding weddings, reported that the hotel's service and amenities fell far short of their expectations, ruining their special events. This includes issues with communication, room amenities, and event management.