Hotel Information
Facilities & Amenities
Frequently Asked Questions about The Luxury Collection Hotel Manhattan Midtown
Check-out time is 12:00 PM.
The hotel has a mandatory destination charge of $35 per day. This fee can be used as a food and beverage credit.
The hotel is approximately 0.5 km from the city center.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
Multiple guests experienced rude and unhelpful staff, a lack of follow-up on complaints, and empty promises regarding services like rollaway beds, leading to a frustrating experience.
Guest Feedback
The hotel has a recurring problem with incorrect charges, particularly for minibar items and elite member credits, and staff provides misleading information on policies and fees.
Guest Feedback
Several reviews mentioned issues like rooms smelling of smoke, loud mechanical noises, and broken fixtures like sinks and phones, suggesting a need for better room readiness and quality checks.