Hotel Excelsior Venice

Hotel Excelsior in Venice is truly next level — absolutely amazing in every way! From the moment we booked, the service was impeccable. The hotel arranged our water taxi pickup from the airport, which made our arrival smooth and stress-free. Unfortunately, our luggage didn’t arrive with us, but the concierge team was incredible — they took charge, constantly followed up, and worked tirelessly until our bags were safely returned. That kind of dedication meant the world to us. Our room was spotless, beautifully designed, and we were lucky enough to stay in a sea view room — waking up to that view each morning was pure magic. Every night, we were treated to strawberries and champagne in our room, and they even left special cookies for us before bed — such thoughtful, elegant touches. The staff was beyond kind, always smiling and eager to help, especially the bar staff, who made every evening feel extra special. A very special thank you to Andrew, who went out of his way every single day to make sure we had everything we needed and more. His attention to detail and warm energy made a lasting impression. Getting into Venice was easy and fun, thanks to the hotel’s private water taxis to San Marco Square — such a unique and convenient way to travel. We would stay here again and again and again. From the service to the views to the people, Hotel Excelsior is truly unforgettable. Highly, highly recommend!

Our first stop in Italy. You set the standard so high for the rest of my trip. My husband and I were so impressed with the hotel, our sea view room, the pool and breakfast. Since we came off season the cabanas weren't ready. If they had been it would have been just beyond our dream of the perfect place to stay. The conceive were so helpful and polite. Our room was cleaned every day. We had an issue with the safe and the staff couldn't have been more helpful.

We had a wonderful stay here. The architecture is stunning with historic details and subtle Middle Eastern influences that make it unique. On arrival, we were greeted with a chilled bottle of prosecco and a fruit tray in our room — such a thoughtful touch. The staff were amazing — friendly, attentive, and always helpful. Our room was very spacious with extremely comfortable beds. The bathroom was a bit dated compared to the rest of the room, but everything was clean and worked well. Breakfast was excellent with a huge variety and high-quality food. The location is a little removed from central Venice, which we actually liked — it was peaceful and quiet. Just keep in mind there aren’t many restaurants nearby. We usually ate in the main Venice area before heading back. The hotel shuttle was very convenient and runs late into the evening, but it is very punctual — make sure to be there at least 5 minutes early. Overall, this hotel offers a great mix of charm, comfort, and fantastic service. Would definitely recommend if you want a quieter stay near Venice with easy access to the main attractions.