Hotel Information
Facilities & Amenities
Frequently Asked Questions about Palazzina Grassi
Hotel Palazzina Grassi is about a 10-minute walk from the center of Venice.
Guests can enjoy dining at the on-site restaurant, have a drink at the lounge overlooking the Grand Canal, or relax on the rooftop terrace.
The hotel serves a full à la carte breakfast with sweet and savory options.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel needs to better manage noise from events, as guests frequently complain about loud music from the ground floor, which makes sleeping impossible.
Guest Feedback
Customer service should be more consistent and empathetic, with some guests reporting a lack of support for major issues like a flooded room, lost luggage, or a lack of compensation for serious inconveniences.
Guest Feedback
Basic hotel amenities and communication require improvement, as guests noted issues with malfunctioning room features and a lack of transparency regarding event schedules and charges like pet fees.