Banyan Tree Higashiyama Kyoto

our stay at Banyan Tree Higashiyama Kyoto! Revisiting Kyoto with my family was a dream, and my impeccable choice made it absolutely perfect. The serene location, exquisite breakfast, divine hinoki bath, and thoughtful touches like the yukata options left us in awe. The staff’s warmth and professionalism were spot-on. It was truly a flawless experience. Wish to comeback for sure!

Absolutely loved this hotel! It is a luxury hotel and in addition has also that local vibe that makes the stay even more interesting. This was my first time in Japan and I was hungry for learning their culture. The room was spacious, very quiet and very clean! Onsen was really nice and clean! The Restorant and the bar were also very good. The staff is local and despite for some of them the English is not always very good, they are lovely and will make everything possible to satisfy client requests. My only recommendation is probably to revise the breakfast formula (2 options: Japanese box or the American breakfast) as I had to modify it as it was too much food for me. Looking forward to return to this hotel in the future!

Our stay at Banyan Tree Kyoto was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality, grace, and attention to detail that truly set this experience apart. The property itself is a serene oasis—beautifully blending traditional Kyoto aesthetics with modern luxury. Every corner feels thoughtfully designed, with tranquil gardens, soothing interiors, and an atmosphere that invites calm and reflection. The service was impeccable. Every staff member we encountered went above and beyond to ensure our comfort, offering personalized care and anticipating our needs with kindness and professionalism. A special thank you to Torako and the amazing concierge team, who went out of their way to make our stay seamless and memorable. They took incredible care in arranging our restaurant reservations and curated thoughtful experiences that reflected the spirit of Kyoto. They also made my birthday truly unforgettable, with heartfelt touches and surprises that added so much joy to the occasion. Their warmth and attentiveness left a lasting impression, and we are deeply grateful. Our room was spacious, elegantly appointed, and offered breathtaking views of the surrounding landscape. The amenities were world-class, and every touch—from the luxurious bedding to the curated welcome treats—felt meaningful. Banyan Tree Kyoto is more than a hotel—it’s a complete experience of peace, beauty, and exceptional service. We left feeling deeply cared for and already dreaming of our return. Highly recommended for anyone seeking luxury, authenticity, and an unforgettable stay in Kyoto.