Hotel Information
Facilities & Amenities
Frequently Asked Questions about ROKU KYOTO, LXR Hotels & Resorts
Check-in is at 3:00 PM and check-out is at 12:00 PM.
The hotel is approximately 6 km from the center of Kyoto.
Guests can enjoy the spa, the hot spring pool, and a fitness center. The hotel also offers experiences such as a traditional tea ceremony, a treasure hunt, and workshops for Japanese crafts.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel needs to urgently train its staff to provide consistent and professional service, as guests experienced rude, unhelpful, and condescending behavior from multiple employees, which is unacceptable for a luxury brand.
Guest Feedback
The resort must re-evaluate its guest policies to match its 5-star pricing, as amenities like the thermal pool are overrun by children, and basic comforts like air conditioning, room views, and privacy are lacking.
Guest Feedback
The hotel's food and beverage service requires a significant overhaul, as guests found the breakfast buffet to be minimal and overpriced, with food quality at the restaurant being described as bland and disappointing.




