Hotel Information
Facilities & Amenities
Frequently Asked Questions about The Ritz-Carlton, Kyoto
The Ritz-Carlton, Kyoto opened in February 2014.
The hotel is located on the banks of the Kamo River, within walking distance of the Gion and Kawaramachi areas. A nearby public transit option is the Keihan Main Line at Sanjo Station.
No, as Kyoto is an inland city, there are no rooms with an ocean view. Some rooms do have views of the Kamo River and the Higashiyama mountains.
Room Types
Guest Reviews
Latest Reviews
Areas for Improvement
Guest Feedback
The hotel must significantly improve staff training to ensure consistent, professional, and attentive service that meets the high standards of the brand.
Guest Feedback
Management should re-evaluate the hotel's value for money, as guests felt the high price was not justified by the inconsistent amenities and perceived lack of genuine hospitality.
Guest Feedback
Improvements are needed for basic concierge services and restaurant recommendations, which were described as unhelpful and inaccurate, leading to poor guest experiences.






