Cancun · Editor's pick
Hyatt Ziva Cancun
From
$650/night
The Property
About Hyatt Ziva Cancun
Discover the epitome of luxury at Hyatt Ziva Cancun, where unparalleled hospitality meets breathtaking views of the Caribbean Sea. This exquisite oceanfront resort, located in the heart of the Hotel Zone in Cancun, offers a truly immersive experience in paradise. From the moment guests arrive at the elegant Boulevard Kukulcan address, they are enveloped in a world of refinement and relaxation.
Hyatt Ziva Cancun boasts an array of standout amenities, including multiple infinity pools, world-class dining options, and a serene spa offering rejuvenating treatments. Each guest room and suite is meticulously designed with upscale furnishings and modern comforts to ensure a blissful stay. Whether lounging on the pristine white sand beach or savoring a gourmet meal while watching the sunset, every moment at Hyatt Ziva Cancun is a lavish escape. Immerse yourself in luxury and create unforgettable memories at this exclusive seaside retreat.
Guest reviews
What guests say
4.5
Average rating
22,221 verified reviews
Facilities
Amenities
- ✓Outdoor swimming pool
- ✓Diving
- ✓Snorkeling
- ✓Sauna
- ✓Spa
- ✓Massage room
- ✓Gym
- ✓Public parking
- ✓Car rentals
- ✓Bar
- ✓Restaurant
- ✓Conference room
- ✓Multi-function room
- ✓Children's pool
- ✓Playground
- ✓Kids' club
- ✓Childcare service
- ✓Tour and ticket booking service
- ✓Currency exchange
- ✓24-hour front desk
- ✓Wi-Fi in public areas
- ✓Luggage storage
Accommodation
Rooms & suites
Resort View King (with Sofa Bed)
Resort View Double
Ocean View King (with Sofa Bed)
Ocean View Double
Ocean Front King (with Sofa Bed)
Ocean Front Double
Club Ocean Front King
Club Ocean Front Double
Dolphin View Master King (with Sofa Bed)
Dolphin View Master Double (with Sofa Bed)
Swim Up King (with Sofa Bed)
Swim Up Double
Turquoize Ocean Front Master King (Adults Only)
Turquoize Ocean Front Master Double (Adults Only)
Turquoize Sky Ocean Front Master King (Adults Only)
Turquoize Sky Ocean Front Master Double (Adults Only)
Turquoize Sky Swim Up Ocean Front Master King (Adults Only)
Turquoize Sky Swim Up Ocean Front Master Double (Adults Only)
Ocean Front Lighthouse Suite (With Sofa Bed)
Ocean Front Pyramid Suite (with Sofa Bed)
Club Ocean Front Corner Suite
Club Ocean Front Master Suite
Club Two Bedroom Ocean Front Suite
Presidential Suite
Dining
On-site restaurants
La Bastille
An elegant, adults-only French brasserie serving classic cuisine in a sophisticated setting.
El Mercado
A sprawling international buffet with a market-like atmosphere, offering diverse dishes for breakfast, lunch, and dinner.
The Moongate
An Asian-inspired restaurant offering a variety of sushi, stir-fry, and Teppanyaki grill experiences.
Tradewinds
An oceanfront venue that operates as a relaxed grill during the day and a classic steakhouse at night.
Lorenzo's
A trattoria-style restaurant serving traditional Italian favorites like wood-fired pizza, pasta, and risotto.
Habaneros
A beachside bar and cevicheria specializing in authentic tacos and fresh seafood, with a swing-up bar.
Chevy's
A classic all-American diner perfect for burgers and shakes.
Pasteles
A vibrant dessert parlor featuring an array of ice cream, pastries, and candy.
Casa del Café
A cozy coffee house serving made-to-order beverages, sweet bread, and pastries.
The Den
An exclusive and refined lounge offering a selection of quality drinks and food.
Saasil Bar
A posh, adults-only lobby bar with a signature Mayan-inspired mixology menu.
Juana Margarita
A popular tequila bar with tastings, handcrafted cocktails, and a dedicated tequila connoisseur.
Tres CerveZa's
A Mexican cantina with a new menu, in-house brewed beers, and a lively atmosphere with TVs and games.
Punta Vista
A rooftop bar with panoramic views, exclusively for guests of the adults-only Turquoize tower.
Dips & Sips
An outdoor pool and swim-up bar serving a variety of tropical cocktails.
Bar del Mar
A club-level bar on the edge of the beach, offering creative cocktails and VIP treatment.
Chef's Table
An exclusive, reservation-only dining experience with a multi-course tasting menu and expert pairings.
Honest review
What could be better
- —The hotel's staff is frequently described as rude and unhelpful, with multiple guests reporting poor communication, long wait times, and a lack of accountability for issues.
- —Many guests feel the resort is a poor value for its price, citing overpriced and low-quality food and drinks, as well as a lack of engaging activities.
- —The hotel advertises amenities that do not meet expectations, such as a supposedly swimmable beach filled with seaweed and an "adults-only" section that lacks a true adults-only atmosphere.
As seen on social
From TikTok
Good to know
Frequently asked
Is Hyatt Ziva Cancun family friendly?+
Yes, the hotel is known for being family-friendly. It has amenities and activities for all ages, including a kids' club and a teen lounge.
What is the ranking of Hyatt Ziva Cancun?+
Hyatt Ziva Cancun is a 4.5-star hotel with a Google rating of 4.5/5 and a Booking.com rating of 9.1/10.
How far is Hyatt Ziva Cancun from the airport?+
The Hyatt Ziva Cancun is approximately 25.4 km from Cancun International Airport (CUN) by car, with a typical drive time of about 28 minutes.
Does the Hyatt Ziva Cancun have dolphins?+
Yes, the hotel has a dolphin habitat.
Find your way
Location
Hyatt Ziva Cancun, Boulevard Kukulcan LT 7, Punta Cancun, Hotel Zone, Cancún, Quintana Roo, Mexico
Explore the area
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Browse Cancun GuideEditorial
Edited by Tor Lindberg
Founding editor
- First published
- Last reviewed
We refresh ratings and prices monthly; full editorial review at least twice a year.
How we choose
Every hotel on this list is cross-checked across Google, Booking.com, Tripadvisor, Agoda and Hotels.com — plus first-hand traveler accounts on Reddit, Instagram, and TikTok. We screen aggressively for fake or incentivised reviews and weight only verified, recent, substantive guest feedback. We accept no paid placements and no sponsored reviews. When affiliate links earn a small commission, we disclose it; it never influences which hotels appear here.
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