Riu Palace Las Americas – All Inclusive – Adults Only

Great hotel in a lovely location. Good check in experience and given room very close together after emailing the hotel although they weren’t adjacent as requested. The rooms are lovely nice and clean and ample room if a little dated but in keeping with the rest of the hotel. The food was of good quality and the dining room like the rest of the hotel very clean. One of the speciality restaurants did take a little extra effort to book but food was great. The pool areas were good and clean with plenty of sunbeds available although you do have to be up early to get a great choice of sunbeds around the pool. There are two pool areas and I would say the one by the hotel exit to be quiet and the other one lively with music and entertainment throughout the day. Evening entertainment was either great or ok but did have a live band every night. the biggest downfall in the hotel is lack of toilets, with one set to the right of check in desks and one set by the lively pool. Cleaners work tirelessly all day and evening keeping the place clean and tidy. We were there for Valentines Day and I must say it was disappointing from loud and brash small group of Americans who made their presence felt throughout our holiday, to a lack of appropriate gifts, food and entertainment. The bar service by the pools was good as was the bar service around the bar area. Overall, a good place to stay.

Stayed at this resort with family members. outstanding stay. the thing that rises above all is the service and food. the most helpful people from front desk, to waiters and waitresses and bar staff. Everyone offering to help. The food was outstanding and everything tasted great. Huge selection but I did eat in the black and white steak house 5 of the 7 days. Surf and turf outstanding. I am a 69 year old male with bad knees so this review is for others like me. Positive - Service and food. When getting food with my walking stick every time they offered to take my plate to the table. Main pool has a ledge across so I did not have to stand in the pool for any length. Railings around every entrance so easy to get in and out. Ocean beach very calm I had no trouble getting in an out. Walk in shower made it easy. Place laid out great everything close so not a lot of walking. Negatives - not much, just minor stuff. One of the elevators in our wing not working so several times we could not get on a crowded elevator and had to wait for the next one. Hotel is showing its age, room chipped tile, minor stuff like that. Unfortunately in our room bed and pillow uncomfortable and they actually put the mattress on a frame much smaller so when I sat on the side of the bed since it was hanging out 4 or 5 inches I had to be careful not to fall off when mattress bended. Only one outlet by bed so bring an extension cord. No USB ports. Only 2 bathrooms that I found in the resort. One in the lobby by gift shop and the other in the basement under the buffet restaurant. There is a ramp going from main floor to basement but you need to take the stairs from restaurant level to first level (then stairs to basement or take ramp) just for people with bad mobility. Otherwise a beautiful, clean, wonderful resort that I would highly recommend. Service outstanding and food is great. I plan to visit again.

Everything at the resort was really good (well, Abba show not so much), Staff is wonderful and very attentive. Gave the location 4 stars as it is a ways from most things, beach is compact but very nice and well maintained. Workout room is very good. Wish there was a change machine as I only had $US 20's, awkard asking bartenders to make change, wanted to tip the great staff more. Overall I'd definitely stay again.