Cancun · Editor's pick
Waldorf Astoria Riviera Maya
From
$649/night
The Property
About Waldorf Astoria Riviera Maya
Imagine a sanctuary of luxury nestled along the stunning Riviera Maya coastline, where elegance meets unparalleled service. The Waldorf Astoria Riviera Maya, located in the vibrant Cancun, Quintana Roo, Mexico, embodies the epitome of opulence and relaxation.
Guests are greeted with a warm and inviting atmosphere, where every detail has been meticulously curated to ensure a truly indulgent stay. From breathtaking ocean views to exquisite dining options, every moment at Waldorf Astoria Riviera Maya is designed to exceed expectations.
Standout amenities include a world-class spa, infinity pools overlooking the crystal-clear waters, and personalized concierge services to cater to every need.
Experience a seamless blend of sophistication and comfort at Waldorf Astoria Riviera Maya, where every guest is treated to a truly unforgettable luxury experience.
Guest reviews
What guests say
4.6
Average rating
1,491 verified reviews
Facilities
Amenities
- ✓Outdoor swimming pool
- ✓Beach bar
- ✓Massage room
- ✓Gym
- ✓Car rentals
- ✓Bar
- ✓Restaurant
- ✓Cafe
- ✓Taxi booking service
- ✓Conference room
- ✓Multi-function room
- ✓Business center
- ✓Children's pool
- ✓24-hour front desk
- ✓Wi-Fi in public areas
- ✓Luggage storage
Accommodation
Rooms & suites
OCEAN FRONT 2 QUEEN BEDS GUESTROOM
SWIM UP POOL 1 KING GUESTROOM
OCEAN FRONT VIEW KING BED GUESTROOM
1 KING MOBILITY ACCESSIBLE W/ ROLL-IN SHOWER
DELUXE OCEANFRONT KING BED GUESTROOM
SWIM UP POOL TWO QUEEN BED GUESTROOM
TWO QUEEN MOBILITY ACCESSIBLE W/ROLL-IN SHOWER
DELUXE OCEAN FRONT 2 QUEEN BEDS GUESTROOM
OCEAN FRONT MASTER CORNER SUITE WITH KING BED
OCEANFRONT SUITE WITH KING BED
OCEANFRONT SUITE WITH 2 QUEEN BEDS
OCEAN FRONT SWIM UP MASTER CORNER SUITE
DELUXE OCEANFRONT SUITE WITH KING BED
OCEAN FRONT SWIM UP MASTER SUITE
OCEANFRONT 2 BEDROOM PRESIDENTIAL SUITE
Family Connecting Suite
AMAI Suite
RIVIERA SUITE
Dining
On-site restaurants
Malpeque
A signature restaurant that specializes in cooking seafood and other dishes over an open flame, offering a lively open kitchen with views of the beach.
Ja'o
A modern take on a classic Mexican bar and grill, serving popular favorites and regional specialties, along with live music and dancing at night.
Chaya
This restaurant serves a lavish international and Mexican breakfast buffet and continues to impress at dinner with innovative dishes made from seasonal ingredients.
Peacock Alley
An elegant, jewel-toned lobby bar that serves continental breakfast and coffee in the morning and transitions to elevated bar fare and sophisticated craft cocktails in the evening.
Pool Bar
A casual poolside spot under a palapa that offers a menu of light, handheld dishes, tropical drinks, and cold beer.
Honest review
What could be better
- —The hotel needs to be transparent about the condition of its beach and the presence of sargassum to avoid misleading guests, who may have chosen the location specifically for its beach access.
- —The resort must urgently address reported security and health issues, including theft from a room and a reported outbreak of a gastrointestinal infection among guests.
- —The hotel's management needs to drastically improve its customer service and communication, as guests complained of unprofessional and aggressive staff who were unhelpful and dismissive of their concerns.
As seen on social
From TikTok
Good to know
Frequently asked
What kind of breakfast is served at Waldorf Astoria Riviera Maya?+
The hotel offers a lavish breakfast, including a buffet with international and Mexican dishes, along with à la carte options.
Does Waldorf Astoria Riviera Maya have a pool?+
Yes, the hotel has two outdoor pools and a pool bar for guests.
What type of room can I book at Waldorf Astoria Riviera Maya?+
You can book a variety of rooms and suites, from Premier Ocean View to Presidential Oceanfront, all with ocean views.
What are the check-in and check-out times at Waldorf Astoria Riviera Maya?+
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Find your way
Location
Waldorf Astoria Riviera Maya, Cancun, Quintana Roo, Mexico
Explore the area
More to discover in Cancun
See all our editor-reviewed luxury hotels in Cancun, plus curated restaurants and attractions nearby.
Browse Cancun GuideEditorial
Edited by Tor Lindberg
Founding editor
- First published
- Last reviewed
We refresh ratings and prices monthly; full editorial review at least twice a year.
How we choose
Every hotel on this list is cross-checked across Google, Booking.com, Tripadvisor, Agoda and Hotels.com — plus first-hand traveler accounts on Reddit, Instagram, and TikTok. We screen aggressively for fake or incentivised reviews and weight only verified, recent, substantive guest feedback. We accept no paid placements and no sponsored reviews. When affiliate links earn a small commission, we disclose it; it never influences which hotels appear here.
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