Chicago · Editor's pick
The Ritz-Carlton, Chicago
From
$505/night
The Property
About The Ritz-Carlton, Chicago
Located at the prestigious Water Tower Place on East Pearson Street in the heart of Chicago, The Ritz-Carlton offers a luxurious retreat for discerning travelers. With stunning views of the city skyline and Lake Michigan, guests are enveloped in an atmosphere of elegance and sophistication from the moment they arrive. The hotel boasts standout amenities such as a world-class spa, fine dining restaurants, and impeccable service that caters to every need. Whether indulging in a spa treatment, savoring a gourmet meal, or simply relaxing in opulent accommodations, guests are sure to experience the epitome of luxury during their stay at The Ritz-Carlton, Chicago.
Guest reviews
What guests say
4.5
Average rating
2,854 verified reviews
Facilities
Amenities
- ✓Indoor swimming pool
- ✓Spa
- ✓Massage room
- ✓Gym
- ✓Private parking
- ✓Bar
- ✓Conference room
- ✓Multi-function room
- ✓Business center
- ✓Tour and ticket booking service
- ✓Wi-Fi in public areas
- ✓Luggage storage
Accommodation
Rooms & suites
City View Guest room, 1 King
Lake View Guest room, 1 King, Lake view
City View Guest room, 2 Double
City View Club lounge access, Guest room, 1 King, City view
City View Club lounge access, Guest room, 2 Double, City view
Lake View Club lounge access, Guest room, 1 King, Lake view
Executive Suite 1 King, Michigan Avenue view
Executive Suite 1 Bedroom Executive Suite, 2 Double, Michigan Avenue view, City view
Executive Suite Club lounge access, Executive Suite, 1 King, Michigan Avenue view
Water Tower Suite 1 Bedroom Suite, 1 King, Sofa bed, Water Tower view, City view
Gold Coast Suite 1 Bedroom Suite, 1 King, Sofa bed
Magnificent Mile Suite 1 Bedroom Suite, 1 King, Sofa bed, Michigan Avenue view, City view
Lakeside Suite 1 Bedroom Suite, 1 King, Sofa bed, Lake Michigan view
Lakeside Suite Club lounge access, Suite, 1 King, Sofa bed, Lake view
Navy Pier Suite 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Navy Pier view
Skyline Suite 1 Bedroom Suite, 1 King, Sofa bed, City view
Ambassador Suite 1 Bedroom Suite, 1 King, Sofa bed, City view
Presidential Suite 1 Bedroom Suite, 1 King, Sofa bed, City view
Dining
On-site restaurants
Torali Italian - Steak
A sophisticated culinary destination that blends modern techniques with traditional Italian spirit. The chef-driven menu focuses on high-quality prime steaks, artisanal handmade pastas, and a selection of award-winning desserts, providing an elevated dining experience in a smart-casual setting.
The Café
Inspired by the serenity of a greenhouse, this sun-drenched rooftop spot is ideal for a relaxed morning or early afternoon. It features a curated selection of specialty coffees, cold-pressed juices, and a daily array of fresh sandwiches, artisanal pastries, and decadent sweets.
Rooftop at Torali
Located on the 12th floor, this chic outdoor lounge offers breathtaking views of the Chicago skyline and Lake Michigan. It is the perfect seasonal retreat for sipping craft cocktails and enjoying a menu of sweet and savory small plates in a stylish, open-air environment.
Torali Bar
An elegant and moody bar that serves as the social heart of the hotel. It boasts an extensive wine list and a premier selection of spirits, specializing in both innovative craft cocktails and sophisticated spirit-free options designed to complement the modern Italian flavors of the adjacent restaurant.
In-Room Dining
Experience the signature flavors of The Ritz-Carlton from the comfort and privacy of your own guestroom. The menu offers a refined selection of international favorites and local Chicago specialties available for breakfast, lunch, dinner, or late-night cravings.
Honest review
What could be better
- —The hotel should prioritize a comprehensive renovation of guest rooms to address "outdated" furniture and improve technical convenience, such as adding bedside lighting controls.
- —Management needs to ensure the pool area remains pristine and that all spa amenities, including the sauna, are fully functional and consistent with a five-star luxury experience.
- —Leadership should focus on honoring specific arrival commitments and improving the "service recovery" process to ensure loyal guests feel valued when operational failures occur.
As seen on social
From TikTok
Good to know
Frequently asked
What kind of breakfast is served at The Ritz-Carlton, Chicago?+
The hotel offers a sophisticated breakfast at Torali featuring Italian-inspired dishes and American favorites, plus casual options at The Café.
Does The Ritz-Carlton, Chicago have a pool?+
Yes, the property features a temperature-controlled indoor lap pool located within the fitness and wellness area.
What type of room can I book at The Ritz-Carlton, Chicago?+
You can book a wide variety of luxury accommodations, ranging from standard rooms with city or lake views to expansive multi-room suites.
What are the check-in and check-out times at The Ritz-Carlton, Chicago?+
Check-in begins at 3:00 PM and check-out is required by 12:00 PM.
Find your way
Location
The Ritz-Carlton, Chicago, at Water Tower Place, East Pearson Street, Chicago, IL, USA
Explore the area
More to discover in Chicago
See all our editor-reviewed luxury hotels in Chicago, plus curated restaurants and attractions nearby.
Browse Chicago GuideEditorial
Edited by Tor Lindberg
Founding editor
- First published
- Last reviewed
We refresh ratings and prices monthly; full editorial review at least twice a year.
How we choose
Every hotel on this list is cross-checked across Google, Booking.com, Tripadvisor, Agoda and Hotels.com — plus first-hand traveler accounts on Reddit, Instagram, and TikTok. We screen aggressively for fake or incentivised reviews and weight only verified, recent, substantive guest feedback. We accept no paid placements and no sponsored reviews. When affiliate links earn a small commission, we disclose it; it never influences which hotels appear here.
Read our full methodology →