Tokyo · Editor's pick
Shangri-La Tokyo
From
$980/night
The Property
About Shangri-La Tokyo
Discover the epitome of luxury at Shangri-La Tokyo, where modern elegance meets unparalleled service in the heart of Japan's bustling capital. Situated in the prestigious Marunouchi district, this exquisite haven offers guests a seamless blend of traditional Japanese hospitality and contemporary comfort.
From the moment visitors step into the grand lobby, they are enveloped in a world of sophistication and refinement. The spacious rooms and suites feature breathtaking views of the vibrant city below, providing a serene retreat from the urban bustle.
Guests can indulge in a pampering spa treatment, savor exquisite cuisine at multiple on-site restaurants, or simply unwind in the tranquil oasis of the hotel's lush garden terrace. The attentive staff at Shangri-La Tokyo ensure that every moment is filled with warmth and luxury, creating an unforgettable experience for discerning travelers.
Guest reviews
What guests say
4.6
Average rating
5,289 verified reviews
Facilities
Amenities
- ✓Public parking
- ✓Indoor swimming pool
- ✓Hiking
- ✓Sauna
- ✓Spa
- ✓Massage room
- ✓Executive lounge
- ✓Gym
- ✓Car rentals
- ✓Bar
- ✓2 Restaurants
- ✓Taxi booking service
- ✓Conference room
- ✓Business center
- ✓Currency exchange
- ✓24-hour front desk
- ✓Wi-Fi in public areas
- ✓Luggage storage
- ✓Laundry room
Accommodation
Rooms & suites
Deluxe Room
Deluxe Imperial Garden View Room
Premier Room
Horizon Club Deluxe Room
Horizon Club Deluxe Imperial Garden View Room
Horizon Club Premier Room
Executive Suite
Premier Suite
Shangri-La Suite
Presidential Suite
Two Deluxe Imperial Garden View Rooms Inter-Connecting
Dining
On-site restaurants
Piacere
This is the hotel's signature Italian restaurant, offering a fine dining experience with a focus on authentic Italian cuisine.
Nadaman
A renowned Japanese restaurant where guests can savor traditional Japanese dishes in an elegant setting.
The Lobby Lounge
Located in the heart of the hotel, The Lobby Lounge is a sophisticated bar and lounge perfect for enjoying drinks, light meals, or afternoon tea.
The Boutique
This is a retail outlet that offers a selection of gourmet items, pastries, and other goods for sale. It is not a traditional sit-down restaurant but a place to get treats and souvenirs.
Honest review
What could be better
- —The hotel could improve staff training to ensure consistent, high-quality service and prevent inappropriate behavior, such as taking photos of guests. They should also focus on maintaining attentiveness to guest needs to prevent service lapses and missed orders, as noted in the reviews.
- —To justify its luxury pricing, the hotel should invest in updating its rooms and common areas, specifically addressing complaints about outdated decor, worn carpets, and unpleasant odors. This would help create a more modern and luxurious atmosphere that aligns with guest expectations.
- —The hotel needs to better align its offerings with its premium pricing. Guests feel the current experience—including the room quality, overall ambiance, and limited non-guest access—does not live up to the high cost, suggesting that the hotel needs to provide a more luxurious and comprehensive experience to justify its rates.
As seen on social
From TikTok
Good to know
Frequently asked
What types of amenities and facilities does the Shangri-La Tokyo offer?+
The hotel offers a range of facilities including a heated indoor pool, a spa, a 24-hour fitness center, a selection of restaurants and bars, and a business center.
What are the rooms like at the Shangri-La Tokyo and what views can guests expect?+
The rooms are spacious and elegantly furnished with a blend of modern design and Asian art. Guests can enjoy floor-to-ceiling windows with views of the city, Imperial Gardens, Tokyo Sky Tree, or on clear days, even Mount Fuji.
What is the Horizon Club, and what are its benefits?+
The Horizon Club is an exclusive lounge for guests staying in club-level rooms or suites. Benefits include a private concierge, daily breakfast, and evening cocktails and canapés.
Is the Shangri-La Tokyo Hotel considered family-friendly?+
Yes, the hotel is family-friendly, offering amenities such as free cribs, kids' menus, board games, and a 24-hour babysitting service upon request.
Find your way
Location
Shangri-La Tokyo, 1 Chome-8-3 Marunouchi, Chiyoda City, Tokyo, Japan
Explore the area
More to discover in Tokyo
See all our editor-reviewed luxury hotels in Tokyo, plus curated restaurants and attractions nearby.
Browse Tokyo GuideEditorial
Edited by Tor Lindberg
Founding editor
- First published
- Last reviewed
We refresh ratings and prices monthly; full editorial review at least twice a year.
How we choose
Every hotel on this list is cross-checked across Google, Booking.com, Tripadvisor, Agoda and Hotels.com — plus first-hand traveler accounts on Reddit, Instagram, and TikTok. We screen aggressively for fake or incentivised reviews and weight only verified, recent, substantive guest feedback. We accept no paid placements and no sponsored reviews. When affiliate links earn a small commission, we disclose it; it never influences which hotels appear here.
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